Redeeming a Gift Card

A customer redeems the monetary value of a gift card by entering its unique code at checkout. Unlike gift certificates, a gift card holds a balance which can be spent over multiple transactions.

#

To redeem a gift card on your store, customers should:

  1. Visit your store and select the products they would like to purchase;

  2. Go to the Cart page once satisfied with their purchases, review their order and click the Checkoutbutton;

  3. Enter in their billing and shipping information and click Continue to next step;

  4. On the next page, input their gift card code in the text-editable box under Have a gift card? Enter it here:

  5. Click the Apply button. A label will appear above the text box with the masked code and its available balance.

     

    #

     

  6. Complete the checkout by taking one of the following actions:

    • If the balance available on the gift card is greater than or equal to the order total, the customer can simply click the Complete my purchase button.

    • If the balance availalbe on the gift card is less than the order total, the customer will be prompted to choose an additional payment method to cover the difference.

  7. The balance remaining on the gift card is displayed on the order confirmation page.

     

    #

     

The remaining balance on any gift card can be used for any further purchase.