All products will be given Six (6) months -  One (1) year warranty (depending on the product) from the date of purchase. Warranty can only be fulfilled with the following details provided :

1. Delivery Order by The Secret Shop
2. Full packaging of the product 
3. Warranty Card 


However, there are items which are not entitled for warranty :
(a) Apparel
(b) Mouse Pad
(c) Physical e-wallet card
(d) CD Games
(e) Bags

For warranty, please deliver your item to :
The Secret Shop
2nd floor 119-CSB Bldg. Sct. Dr. Lazcano St. Brgy. Sacred Heart Tomas Morato Q.C

Contact No : (Globe) 0927-6673100 

E-mail : secretshop@mineski.net

*Please do not send your purchase back to the manufacturer.*